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business trends Archives | Paul Terry & Associates
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Launched!

There are many small businesses that launch every month in the San Francisco Bay Area.  Each launch is proceeded by months (if not years) of hard work, detailed market research and fundraising before the new business owner can “open the doors”. A number of our business planning students at Renaissance Entrepreneurship Center launched their businesses in 2014.  Show your support by visiting them and spreading the word!

Calibur

launched
Sean Patrick and his business partner opened a new burger and fries place in San Francisco’s West Portal neighborhood featuring burgers, fries and milkshakes made from 100% organic ingredients sourced primarily from California. (They even have a veggie burger for me!) Check out their recent San Francisco Chronicle review.

Pinhole Coffee

launched
JoEllen Depakakibo just opened a new coffee shop on Cortland Street in San Francisco’s Bernal Heights neighborhood. The curated space features a variety of coffee roasters and other locally made goodies. Check out this recent profile of JoEllen and her new business.

Kinda Fancy

launched
Lindsey Hoell and her brother and sister have launched a line of surf bikinis! They are made in America of strong, stretchy material …and include zippered pockets. Check out their fun website and online store.

The Good Hop Bottle Shop

launched
Melissa Myers opened her bottle shop and tasting room on Telegraph Avenue in Oakland, offering hundreds of craft beers from around the world, with mostly local beers on tap. You can enjoy your brew on site or take away, and attend their classes and monthly events.

Hoi Polloi Brewpub and Beat Lounge

launched

Viet Vu opened his brewpub with his brother and wife on Alcatraz Avenue in Berkeley. The pub features a variety of beers, including their own creations, and all beer comes with popcorn drizzled with truffle-oil. Check out this recent San Francisco Chronicle review.

Rilla

launched

Courtney Cummins has launched Rilla, an online style boutique featuring select clothing, accessories and textiles from independent designers, as well as highly curated vintage pieces.

Communitē Table

launched
Michele LeProhn opened the doors to her neighborhood restaurant in Oakland’s Laurel district this December — seasonal American comfort food to eat there or to take home. Check out this recent article about Communitē Table in the East Bay Express.

The ReCrafting Co.

launched

Andrine Smith opened The ReCrafting Co. as a crafter’s resource for quality recycled crafting materials, supplies and tools. The shop also offers crafters a convenient opportunity to recycle their surplus crafting material and supplies on consignment for cash.

Liquid Gold

launched

Tim Lee’s bottle shop and tap room opened in lower Nob Hill the Fall of 2014. The  focus is on locally sourced beers and wines.  In November, Liquid Gold made Zagat’s list of the 12 hottest new bars in the United States!

Urban Putt

launched

Steve Fox and his team have created Urban Putt, the City’s first and only indoor miniature golf course in San Francisco’s Mission district. It is a playground for people of all ages with organic and locally-sourced food and drink. Thrillist calls Urban Putt “quite possibly the best thing to happen to the Mission.”

Are you ready for your encore?

The traditional idea of retirement is increasingly becoming an old notion—either because people need to keep working as a financial necessity or because they still want to work. Instead of retiring, many people are looking to do something on their own terms, and do work that really matters. Like any effective performer, they are ready for an encore!

encore career

The term “encore career” is being used to describe a new career later in life—one that is focused not just on making a living but on making a difference. Encore.org—a San Francisco non-profit that helps people pursue “second acts for the greater good”—defines encore careers as jobs that combine personal meaning, continued income and social impact in the second half of life. And according to the organization, the idea is catching on. As many as 9 million people ages 44 to 70 are already in encore careers, with 31 million more interested in the idea but not sure how to make the transition.

For many, the encore career most appealing is starting a business. In 2012, nearly one quarter of all new businesses were started by people ages 55 to 64.  According to the Ewing Marion Kauffman Foundation, business creation by older Americans grew more than 60% between 1996 and 2012.

So if you are interested in starting a business, where do you begin?

1. Follow your passion! Your business will only succeed if you love what you do. As Steve Jobs says, “The only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.”

2. Know yourself well. Assess your strengths and weaknesses to determine if you have what it takes. Do you have some of the traits common to successful entrepreneurs? What are your existing skills?  Older entrepreneurs have an advantage — at this point you probably have a good sense of what you love to do and what you can do well. Now, instead of doing that work for an employer, you can do it for yourself.

3. Get out there to connect and learn. There is so much to learn from others in the field. Read, take classes, join small business groups of like-minded people, find organizations focused on the issues you are passionate about, as well as organizations focused on senior entrepreneurs. Starting a business can be a risky endeavor but much less so when you have relevant skills, a sense of the marketplace, and an understanding of what others have tried already and what has succeeded or failed. (Renaissance Marin offers a class called Encorepreneurs, based on The Encore Career Handbook by Marci Alboher.)

4. Don’t do it alone. Starting a new business can be a significant undertaking. You need a strong network to help you navigate through the rough patches and mentors who will share sound guidance. It is important to surround yourself with supportive and insightful people.  As someone with life and career experience, there is a good chance you have a strong network of contacts already — people you can turn to as a support system and people who might eventually be customers or clients.

5. Use all the business tools you can find. There are many non-profit organizations and government agencies committed to helping people start their own small businesses. In San Francisco, the Office of Small Business is a great resource, with a helpful step-by-step guide to starting a business. Technology has made it a lot easier to start a business, too, with online tools like License 123 for finding all the licenses and permits you’ll need. Check out our website for more resources.

6. Money, money, money. There are many small and home-based businesses that can be launched without much start-up capital. No matter your size, knowing the resources you have and projecting what you may be able to earn is critical. How much do you need to make each month to cover expenses and make a profit? What are your start-up costs and how will you fund your transition? There are many ways to fund your business, with crowdfunding platforms becoming an increasingly popular strategy.

7. Make a plan! Your plan doesn’t need to be lengthy but it’s helpful to give some thought to marketing, money and management before you begin. A business plan can force you to clarify your idea, understand the external conditions that might affect your business, and set realistic goals with benchmarks to track your progress. Doing the research, talking to people and creating realistic financial projections will give you confidence to get your business started and keep it going. Renaissance Entrepreneurship Center offers a 14-week business planning class to help you through the process.

Above all, what’s most important is to get out there and keep learning. Starting a small business is tough but it can be so rewarding both for the people you serve and the person you become. You are never too old to learn something new and make a difference.

Strength In Numbers

Raising money for an emerging or expanding small business is usually a necessity and “bootstrapping” (pulling yourself up from your personal resources only) is often not possible after the initial launch stage. Finding money has typically meant visiting banks, knocking on every friendly door you can think of, and asking your family for help.

In a recent post I mentioned some local funding resources and a couple of online tools for raising capital. These days, using internet tools to solicit funds from the community or find potential investors is a popular (and often quite successful) alternative to the traditional means of raising small business capital. New business owners can now secure start-up or expansion capital with a little bit of support from a lot of people. “Crowdfunding” is really a strength in numbers strategy.

money

There are many online crowdfunding platforms to choose from and sites like Kickstarter and Indiegogo are just the tip of the iceberg. Each one is different and some may only be a good fit if you meet certain criteria.

Many of these platforms can’t be used to solicit loans or offer financial returns or equity to supporters. They are essentially tools to get “grants” from friends, family and your wider community. You can offer small thank you gifts or perks in exchange for their financial support (such as a t-shirt branded with your company logo or an invite to a “members-only” event related to your business). These little offerings can inspire people to give, even in small amounts.

With the Jumpstart Our Business Startups Act (JOBS Act), which President Obama signed into law last year, there may soon be changes to the crowd-funding landscape. The Securities and Exchange Commission is in the process of finalizing and implementing rules on a provision of the Act that could make it possible for people to use crowd-funding platforms to raise investment capital from “Main Street” investors.

In the meantime, there are a number of online sites that can be used to target accredited investors or to secure a loan. Fundable is geared toward small business start-ups who can choose to offer rewards to their backers or equity to accredited investors in exchange for funding. CircleUp is an equity-based crowd-funding platform that focuses on angel investments in consumer product and retail companies. EquityNet, which calls itself “the original crowd-funding platform,” is specifically designed for entrepreneurs seeking equity capital or who are looking for loans, grants and access to a network of business supporters. Prosper and more recently, Kiva Zip, make it possible for entrepreneurs and small business owners to secure peer-to-peer loans.

Pay-in-advance is another strategy for raising a little capital from a lot of people. Similar to the CSA concept where eaters pay a farmer in the spring for a season of vegetables, Slow Money has created a service called Credibles, specifically designed for small, sustainable food-related businesses, which enables supporters to pre-pay for goods and services.

With all of the crowdfunding sites out there (according to industry estimates there are currently over 500 active crowdfunding platforms!), how do you figure out the right option for you?  To start, Inc Magazine has a great flow chart to help you find the best fit among 22 crowdfunding platforms and this Forbes.com blog post gives a quick break-down on the pros and cons of the top six crowdfunding sites.

A crowd-funding campaign is not only about getting the money you need for a small business start-up or expansion, it’s about the opportunity to grow your customer or client base. Through the crowd-funding process you are developing a community of ambassadors for your business—people who like your business or business idea, who support your campaign, and who will spread the word to their friends.  The crowd-funding approach can strengthen your business in more ways than just your bottom line.

photo credit: Arkansas Community Foundation (http://www.arcf.org)

Show Me the Money

funding

How do emerging and expanding business owners find the funding they need to start and expand?  It’s not easy and it takes time to prepare the “requests”, shop them to traditional sources and wait for approvals. For most people, it means using personal savings or credit cards. Others develop a simple promissory agreement and borrow funds from family and friends. As a new business or an emerging business without adequate capital, personal assets or a longer-term track record, it can be quite difficult to qualify for a traditional business loan.

In the SF Bay Area, there are a few non-profit organizations that can help small businesses and microenterprises. Working Solutions provides micro loans for small businesses from $5,000 to $50,000 and provides 5 years of post-loan support and advice. Opportunity Fund is a non-profit social enterprise that provides micro-loans for small businesses. They have a strong focus on supporting minority-owned small businesses. MEDA (Mission Economic Development Agency) is focused on the Mission and Excelsior Districts of San Francisco and works hard to make small loans more accessible to local businesses. The Mission Asset Fund is a non-profit based in SF that uses a Lending Circle Model to facilitate loans to members at little or no cost.

The City of San Francisco has also recently launched the Emerging Business Loan Fund. Eligible entrepreneurs can borrow up to $1,000,000 for a variety of needs, including equipment, working capital, physical improvements, real estate and expansion opportunities.

It is becoming more and more common for small businesses to use online tools to find and secure capital from their friends and the wider community. Kickstarter, the most well known, is a platform for funding creative projects, Indiegogo can be used to raise money for all types of campaigns, and there are a whole host of other crowdfunding platforms out there that entrepreneurs can use when looking for funds. For more information on the organizations and companies listed here (and many more), check out the Resources page of my website.

And don’t forget… for any business seeking capital, a business plan will be critical!  Paul Terry & Associates can help review funder proposals and business model assumptions, and can also help you develop an action plan—an essential step in securing the funding you’ll need.

Good Food Dot Com

When I owned a cheese store in San Francisco in the 1980’s I felt like we were in the middle of a food revolution—there was so much energy around “back to the land”, natural gourmet food, vegetarianism, food buying clubs and food cooperatives.  We are now in the midst of another food revolution. This time it’s a food and technology revolution. There is a resurgence of small food businesses that are focused on craft, sustainability and supporting their communities, and at the same time the internet is completely changing the way food is being distributed and sold.

cupcake from Black Jet Bakery

There are many new internet tools to support small businesses and many are being created specifically for food businesses.  This includes a search engine for food industry jobs (Good Food Jobs), a new entrepreneurial education and online community for mentoring food start-ups (Local Food Lab), an online wholesale service (Buyer’s Best Friend), and a new portal to market and distribute food products directly to consumers (Good Eggs). It is an exciting time to be starting and running a food business!

soup from Mama Tong

Many of my students at Renaissance Entrepreneurship Center (graduates of the 14-week Business Planning Class) are taking advantage of these tools. b. street waffles, Black Jet Bakery, Double Dutch Sweets, Leslie Kay Bakery, Mama Tong, Ruby’s Oats, and Sow Juice, as well as two of my clients, Starter Bakery and Suite Foods, are all Good Eggs producers.

For new food businesses, this type of publicity and connection to potential customers is invaluable. Access to markets is key for any small or micro business. Setting up an online store or trying to get into a local retail outlet can be a daunting or competitive proposition.

juice from Sow Juice

But if you can prove there is a market, satisfy the marketplace with good services, and build a following through these new online platforms, you just might prove your business model, make it into the mainstream, and develop a sustainable business.

These new internet tools are making it easier for small food businesses to get support, find community and connect with the markets they need to be successful. May they take root and flourish!

Testing the Waters

Before you start a new business or expand into a new marketplace, it’s always essential to “test the waters”.  This means doing some simple market research. The intent is to find out as much as possible about potential customers or clients before taking the plunge and/or repeating a marketing effort!

market research

Shoe leather approach
Market research can be as simple as asking casual questions, comparing prices, walking around your neighborhood or attending a trade show. I call this “shoe leather research” even if you don’t do it by walking around. You learn by keeping your eyes open, your ears to the ground, and paying attention to what you notice.

Situational Observations
Casual and informal research can also be called situational research. Basically, it involves getting a feel for the industry, the general marketplace, and/or the specific targeted market that you think is right. The process can include informal conversations with potential customers (“I’m thinking of opening an online pet helpline. Would you use something like that?”), direct competitors (“I wonder if you could help me as I’m thinking about opening a shop like yours 50 miles away.”), and potential suppliers (“Can you tell me how much inventory you usually sell to stores that carry your line?”) Sometimes this informal style of research generates enough information to build your confidence and help you get a new business started. Other times, this approach will help an existing business to identify and carry a new product line.

Formalized Primary Research
Shoe leather and situational research can be very helpful but more formalized research may also be needed when trying to determine if your business approach is the right fit. This can include careful observation (watching, counting, recording), interviewing someone relevant to your business area (by phone, in person or online with carefully chosen questions), or preparing a survey to administer to your potential customer base (by mail, in person or online using free software like Survey Monkey).

Secondary Research
It can also be very helpful to do secondary research—getting information from trade journals, census reports and other industry references. There are online services based on Google key words or specific industry data.  This form of research is easier in a way (you just go online and ask some questions) but it isn’t always relevant and may be too general for your market. A combination of primary research (done by you to acquire original data) and secondary research are BOTH valid and need to be part of your business planning.

Making the Time
The most important factor when selecting a market research approach is to determine if you have the time to do it and if you will actually compile and use the data. Your research should help you minimize the risks related to the venture you want to undertake, so make the effort to talk to people, gather information from the industry, watch competitors and record your impressions. Testing the waters (even at the shallow end) will make your plunge into business much more successful!

photo credit: http://walkingfit.ucr.edu/faq.html

Tasty crowd-sourcing

It used to be that finding capital to start or expand your business meant asking your family and friends for funds, applying for a small business loan, or saving your money for months or years. These days many people are turning to crowd-sourcing technology like Kickstarter and Indiegogo to convince a wider community to contribute to their business idea or project. For instance, Paul Terry & Associates client, Blue Chair Fruit Company, used a Kickstarter campaign this year to raise money to buy a jam jar filling machine in order to expand their business.

crowd sourcing

jam from Blue Chair Fruit Company

There is now a new crowd-sourcing platform in development specifically for food ventures called yumspring. It is being billed as a place where chefs, bakers, brewers, canners and all other sorts of anti-hunger innovators can connect with people who have an appetite to support new, local, adventurous food entrepreneurs. Check out this 5-minute pitch from yumspring’s founder on food and tech connect, a new blog about the growing food and information technology movement.

Eating Well from Street to Street

On Saturday I joined the crowds in San Francisco’s Mission District to experience La Cocina’s fourth annual Street Food Festival.

The sunny streets were full of happy people enjoying tasty delights from 85 vendors—including from some of my former students: Gail Lillian of LIBA Falafel, Claire Keane of Clairesquares, Antoinette Sanchez of Endless Summer Sweets, and Neal Gottlieb of Three Twins Ice Cream.  What a treat!

food festival

Neal and Paul at SF Street Food Festival

As a small, start-up food business it is a challenge to break into the industry and be successful. Food entrepreneurs can have great ideas and delicious recipes but they also need to afford legal kitchen space and the start-up costs to open their businesses, find a niche, compete for shelf space and break into a crowded marketplace. Motivated entrepreneurs like Gail, Claire, Antoinette and Neal are making it work by renting kitchen space and/or selling out of a food truck. (Neil started very small over 6 years ago and now sells ice cream in almost every state.)

Luckily, food businesses don’t have to jump into business ownership without some support. La Cocina’s non-profit kitchen incubator and programs for low-income, immigrant and women-owned food businesses and Renaissance Entrepreneurship Center’s programs and small business incubator provide valuable training and support. There are other non-profits and businesses sprouting up around the city to help food entrepreneurs and strengthen the local food movement—from the Underground Market and Forage Kitchen, to the new Good Food Merchants Guild and Good Eggs.

City government is also helping to make the climate easier for food start-ups, such as easing regulations for street food vendors and even passing an ordinance to allow community gardeners and city farmers to sell their produce directly to the public on site. And we’re all waiting to see what transpires with the California Homemade Food Act.

It was great to see the success of small street merchants and so many supporters of the Bay Area’s local food movement this weekend. Let’s keep up the support for sustainable food businesses!

A Boom for Micro Businesses: Can You Deliver?

Business is booming for some micro businesses.  Recent marketing studies and most small business articles say that it is small businesses that are sustaining and creating jobs.  It is the little engine that can.  But can it?

micro businesses

There are reports about local food-related and clothing-centric businesses that seem to suggest there are key trends to watch for – not only new and innovative products but how they are being distributed.  Gail Lillian, owner of Liba Falafel has leveraged her food truck serving falafels into a stand-alone restaurant business with her recent expansion plans for Oakland.  “The truck helped determine the market and build the right business skills – with key access points around the SF Bay Area.”

Micro entrepreneurs are reaching out to the markets – the specific, targeted niche markets that seem to respond to what is being offered and to clients and customers who are willing to pay for the quality or uniqueness of the service.  There are pop-up shops and consignment retailers; there are food trucks; food stalls and food kiosks at the corner of your street and in the farmer’s markets.  There are neighborhood street fairs for clothing lines and third world imports.

There are many, many “distribution channels”…and there are more and more businesses that are succeeding online with well-designed websites too.  Laurie Kanes runs 12 Small Things, an on-line business providing access for artisans from many developing countries.  Her focus and purpose is to “showcase and sell fashionable, fair trade products from artisans facing some of the most challenging conditions in the world”.  This socially relevant business is targeting a niche and to do it well, must also execute and provide impeccable service. Laurie notes, “My competitive edge is to develop key partnerships to access the right markets and support the right artisans”.

Are these trends helpful to you and your micro businesses?  We DO need to know who will buy our products and services; we DO have to be accessible, we DO have to tell our stories so people will be interested in what we have not just once, but over and over again.

However, the basic truth is we have to deliver – meet a promise and provide a benefit – and then build trust.  Do what you say you are going to do and take the action to make it work well…again and again.  Every new business requires an initial ignition but then after that first spark, we provide the consistent follow-through over and over again!

The business action plan that we use individually and with small groups is an excellent tool to make this happen for any small business.

Let’s see how well we can grow when we “deliver the goods”.


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Deprecated: Function get_magic_quotes_gpc() is deprecated in /services2/webpages/p/a/paulterry.com/staging/public/wp-includes/formatting.php on line 4371

Deprecated: Function get_magic_quotes_gpc() is deprecated in /services2/webpages/p/a/paulterry.com/staging/public/wp-includes/formatting.php on line 4371

Deprecated: Function get_magic_quotes_gpc() is deprecated in /services2/webpages/p/a/paulterry.com/staging/public/wp-includes/formatting.php on line 4371

Deprecated: Function get_magic_quotes_gpc() is deprecated in /services2/webpages/p/a/paulterry.com/staging/public/wp-includes/formatting.php on line 4371

Deprecated: Function get_magic_quotes_gpc() is deprecated in /services2/webpages/p/a/paulterry.com/staging/public/wp-includes/formatting.php on line 4371

Deprecated: Function get_magic_quotes_gpc() is deprecated in /services2/webpages/p/a/paulterry.com/staging/public/wp-includes/formatting.php on line 4371

Deprecated: Function get_magic_quotes_gpc() is deprecated in /services2/webpages/p/a/paulterry.com/staging/public/wp-includes/formatting.php on line 4371

Deprecated: Function get_magic_quotes_gpc() is deprecated in /services2/webpages/p/a/paulterry.com/staging/public/wp-includes/formatting.php on line 4371